All shipments use either UPS,FedEx. This is dependant on a number of factors including cost and carrier availability at the time of the order. Your order will be checked, packaged and dispatched to the preferred carrier within 1-2 days of order receipt. We prepare your orders for shipment with care; however, an item may arrive damaged or defective. If for any reason you are dissatisfied, please return product within 15 days for a full refund, please be advised that this will not include a refund on shipping and handling. Customer satisfaction is our number one priority, please notify us immediately for assistance. firstname.lastname@example.org
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